Legal Information

UK Delivery

We use Hermes courier for our delivery option. All orders placed before 3pm will be attempted to be dispatched the same day, orders placed after 3pm will be dispatched the next day. Orders placed after 3pm on a Friday will be dispatched on the following Monday.

International Delivery

Although not an option on this site, we are happy to ship anywhere in the world. Please contact us to discuss delivery outside of the UK.

Payment

We employ the secure services of Paypal (you do not need an account) in order to accept online payments securely. Paypal provide very high levels of internet and physical security to ensure sensitive information is never compromised. No goods will be dispatched to the customer until cleared payment has been received in full.

Returns Policy

We are passionate about customer care and want to ensure that you are completely satisfied with your purchase. If you are not, items maybe returned within 30 days for a complete refund (less delivery charges and administration fees for processing). Refunds will be made by cheque within 30 days, subject to the approval of Baby’s First Calendar Ltd. Returned items must be new and unused and with the original packaging still intact. In the unlikely event that you need to return an item to us, please contact us in the first instance either via email on phil@babysfirstcalendar.co.uk or call 07761 403437. The cost of returning goods is the responsibility of the customer. We recommend that you obtain proof of posting and insurance to its full value as we cannot be held responsible for lost or damaged returns.

Damaged Goods

In the unlikely event your order is received damaged please contact us immediately either via email on phil@babysfirstcalendar.co.uk or call 07761 403437. Please retain the original packaging for returning your order. We will arrange to replace or refund your order, whichever your preference. It is your responsibility to notify us of any damaged goods supplied within 7 days of delivery.

Usage Terms

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Baby’s First Calendar Ltd’s relationship with you in relation to this website. The term ‘Baby’s First Calendar Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 1 Welbeck Avenue, Aylesbury, Bucks. HP21 9BH. Our company registration number is 6960423 registered in England & Wales. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • This website may include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales

Privacy Policy

This privacy policy sets out how Baby’s First Calendar Ltd uses and protects any information that you give Baby’s First Calendar Ltd when you use this website. Baby’s First Calendar Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Baby’s First Calendar Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/09/09.

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at Phil@babysfirstcalendar.com. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Baby’s First Calendar Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Baby’s First Calendar Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Baby’s First Calendar Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright Notice

This website and its content is copyright of Baby’s First Calendar Ltd – © Baby’s First Calendar Ltd 2009. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only.
  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

This website is owned and controlled by Baby’s First Calendar Ltd. Baby’s First Calendar Ltd is registered in England and Wales under Co. Registration No. 6960423. Full postal and registered office address is: 1 Welbeck Avenue, Aylesbury, Bucks. HP21 9BH.